Privacy Policy

This privacy policy describes how Hotel Dream, located at Viale Tirrenia 10, 47924 Miramare di Rimini (RN), Italy, as Data Controller, collects, uses and protects personal data in accordance with EU Regulation 2016/679 (GDPR) and applicable Italian legislation.

DATA CONTROLLER The Data Controller is Hotel Dream, Viale Tirrenia 10, 47924 Miramare di Rimini (RN), Italy. For any request related to personal data processing, please write to onlyyoumisahotel@gmail.com.

DATA COLLECTED We collect the following personal data: • Identification data: name, surname, date of birth, ID document • Contact data: email address, phone number, postal address • Stay data: check-in and check-out dates, room preferences, special requests • Browsing data: IP address, browser type, pages visited, technical and analytical cookies

PURPOSE OF PROCESSING Personal data is processed for: • Managing bookings and stays at our property • Fulfilling legal obligations (guest registration with police authorities) • Sending service communications related to the stay • Sending newsletters and promotional offers (only with explicit consent) • Improving services through anonymous statistical analysis

LEGAL BASIS Data processing is based on: • Performance of the accommodation contract • Compliance with legal obligations (public safety regulations) • Consent of the data subject (for marketing communications) • Legitimate interest of the Controller (for statistical analysis and service improvement)

DATA RETENTION Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected: • Booking and stay data: 10 years (tax obligations) • Public safety data: as per applicable regulations • Marketing data: until consent is withdrawn • Browsing data: 26 months

DATA SUBJECT RIGHTS You have the right to: • Access your personal data • Request rectification or deletion of data • Restrict or object to processing • Request data portability • Withdraw consent at any time • Lodge a complaint with the Italian Data Protection Authority To exercise your rights, please write to onlyyoumisahotel@gmail.com.

DISCLOSURE TO THIRD PARTIES Personal data may be disclosed to: • Public Safety Authorities (legal obligation) • IT and hosting service providers (data processors) • Web analytics platforms (in anonymised form) Data is never sold or transferred to third parties for commercial purposes.

COOKIES For detailed information about cookie usage, please refer to our Cookie Policy.

CHANGES TO THIS PRIVACY POLICY Hotel Dream reserves the right to modify this privacy policy at any time. Changes will be published on this page with the date of last update.